Industry:
Banking

Technologies:
Microsoft 365, Microsoft Windows, Microsoft SharePoint, Microsoft Teams

Solutions:
Modern Workplace, Security, Business Continuity & Migration

”Axxend Ghana Limited, as our IT partner, has been a great pillar in ensuring that we’ve had a smooth user experience so far in our implementation and deployment of Microsoft solutions.
Notably among the services they have offered us include :

  • Assisting us deploy our Office 365 at our branches free of charge as a sign of goodwill.
  • Reviewing our Security infrastructure and proposing some Microsoft solutions that helped to facilitate our IS27001 project implementation.
  • Proposing a number of solutions and assisting us to implement them at virtually no cost to enhance our productivity.”

Mr. Emmanuel Boateng- Head, Information Technology, Agricultural Development Bank.

Ghanaian bank replaces paper workflows with mobile-enabled, flexible processes to become a bank of the future

One of the leading banks in Ghana, wants to become a ‘bank of the future’ by innovating how work gets done. The bank wants to exploit technology to improve its business, become more agile and collaborative, and create a differentiating, market-leading customer experience.

Axxend is the innovation partner of one of the leading banks in Ghana and helping the bank to implement its digital vision. The bank is highly focused on productivity and it has a rigorous, systematized process to advance innovations through the identification of the real issues,  proof of value into production which helped to improve productivity, speed decision-making and improve the customer experience by having the right information at the right time to personalize customer interactions.

Collaborative social networking application

Axxend implemented a collaborative tool to help people get improved visibility to work flow, and share documents. Since this was implemented, 85% of all documents have been moved onto the shared application from individual desktops which also helps to improve security and compliance.

Desktop user interface tool

A desktop user interface tool that personalizes and contextualizes the user work experience. Acting like a virtual personal assistant, information is pushed out at the point of need or when convenient for the user. These contextual applications are being extended to tablets and other mobile devices.

Axxend helps Fidelity Bank realize a more digital workplace, reducing overall costs by 30%